Returns & Exchanges
At Aura Benaras, we strive to ensure your handcrafted ethnic wear exceeds expectations; however, if you are not completely satisfied, we offer a seamless 7-day return and exchange policy for unworn items.
Initiate Request
Visit our returns portal within 7 days of delivery and enter your order ID and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the garment is in its original condition with all tags attached and the authentic Benarasi weave undamaged for a successful approval.
Secure Packaging
Place the item back in its original silk-safe packaging to prevent snags during transit and await our scheduled courier pickup at your doorstep.
Refund Processing
Once our artisans verify the return, your refund will be credited to your original payment method or issued as store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing